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FAQ – Sway Silver

FAQ


What is in a mould kit? You will receive 1 postage paid envelope (Canada only), 1 order form, brochure, instructions and the appropriate amount of putty sets based on the number of people you indicate in the text box when ordering.

How many putty packets do I need to order? 1 pack per person to be fingerprinted 

How many kits do I need to order? 1 kit per address is usually all you need unless you intend to gift a kit

Can multiple pieces of jewellery be made from 1 mould? Yes. Any combination of prints and pendants can be ordered using the individual moulds you provide. 

What age is ideal to show fingerprint patterns in the jewellery? Every person is unique, but usually children about age 4 have developed defined enough fingerprint ridges to transfer to mould to metal. 

Is my baby too young? babies (0-1 year) do have very fine fingerprints however probably too fine and soft to be captured by the mould – it’s the creases and wrinkles that will show the best. Many love to have a keepsake to show just how tiny he/she is.

Is my child’s print too big to fit on a charm/pendant? No, however depending on the pendant or bead design chosen I may have to trim the less interesting parts to suit the piece. 

What are the pendants and charms made of? .925 or .999 silver also called fine silver

What are the chains made of? .925 silver also called sterling silver

Will they tarnish? Silver oxidizes naturally when it’s not worn or exposed to chemicals or high humidity however a little TLC with a soft cloth will shine it up to it’s original lustre. Jewellery dip should not be used as it can strip the intentional oxidization added to the letters and fingerprint.

How do I care for my Sway Silver jewellery? Daily wear will help prevent tarnish. Please avoid chlorinated pools and hot tubs to avoid oxidation. If you tend to wear your necklace 24/7 please take time every few weeks to give your jewellery some love with a soft cloth. Gently clean the chain and especially the clasp with a little soap and water or a dab of flouride toothpaste to keep the mechanism working at it’s best.

How long does it take? Usually 4-6 weeks from the time your mould is received in studio. If you have a date you need your  jewellery for please make a note of it and we will do our best to accommodate. Please note Christmas and Mother’s Day are high volume times and hard deadlines are set to ensure orders can be delivered in time.

I would like to add a fingerprint to a Euro style bead charm bracelet like Pandora. What do you suggest? A fingerprint bead is available that can hold 1 print and initial or any charm can be added to a bracelet with the addition of a larger ring (available on order form)